ETIQUETTE STARTS WITH YOU

We offer more than just courses; we provide a path to confidence and refinement. Our meticulously crafted programs ensure that learners gain comprehensive knowledge and impeccable manners, setting the stage for success in every aspect of life. Elevate your potential with Protocol Academy Vietnam - PAVI.

ADULT SERVICES

Courses and in person services

for adults and businesses.

KIDS & TEENS SERVICES

Courses and in person services

for kids and teens ages 8 to 17 years old.

WHAT IS ETIQUETTE ?

Etiquette is more than just a set of rules; it is the art of graceful conduct and respectful interactions that shape both personal and professional success. Etiquette reflects your character, builds lasting impressions, and fosters meaningful connections. In today’s interconnected world, mastering etiquette is essential to navigate diverse cultures, establish strong relationships, and enhance your confidence in any situation.


At PAVI, we believe that etiquette empowers individuals to present their best selves, contributing to a harmonious and respectful community. Our training equips you with the knowledge and skills to navigate complex social, business, and cultural scenarios with elegance and confidence, ensuring that you stand out in every sphere of life.

Master AN NA LE

FOUNDER - TRAINER

With over 20 years of experience in the education sector, Mrs. Lê An Na is a distinguished expert in intercultural communication and professional image building. She holds a Master’s degree in Language and Education from Russia and is currently a PhD candidate in Cultural Studies and Intercultural Communication.


Mrs. Lê An Na has served as a lecturer at the University of Languages and International Studies - Vietnam National University, Hanoi, where she has significantly contributed to advancing educational practices. She is the Founder and CEO of Protocol Academy Vietnam (PAVI), an institution dedicated to training in etiquette and professional demeanor.


Her leadership extends to her role as President of the Association of Image Consultants International (AICI) in Vietnam and Vice Director of the Organization for Resource Connection and Cultural Education Development (ORCCED) in Vietnam.


Mrs. Lê An Na's expertise is further solidified by numerous prestigious certifications, including “Train-the-Trainer” from Protocol Singapore Academy and The English Manner, “International Etiquette and European Dining” Specialist in Singapore and the UK, Corporate and Personal Image Consultant from Singapore, “Personal Color” from the International Image Consultants Association in Thailand, and Certified Wine Expert.


Her extensive knowledge, combined with a wealth of practical experience, makes Mrs. Lê An Na a prominent figure in the field of cultural etiquette and professional image consulting. Her dedication to education and cultural development continues to inspire and shape future generations in Vietnam.

WHAT OTHERS ARE SAYING

Mrs. Dinh Thi Mai Minh

Director of Ho Guom branch office – HDBank

We are very grateful for the "Standardizing Professional Conduct for Bank Staff" training course provided by the PAVI Institute for our branch staff. After the training, our team has become more confident and professional when interacting with customers.

WHAT OTHERS ARE SAYING

Mrs. Nguyen Thi Ngoc Phuc

Human Resources Director Vietnam Payment Solutions Joint Stock Company - VNPAY

We had the opportunity to collaborate with PAVI for the training course “Social Etiquette, Business Etiquette, and Communication Skills at the Dining Table.” The course provided us, the female managers, with practical, useful, and highly applicable communication knowledge and skills.

The instructor was very professional, beautiful, and charming. We hope to have many more opportunities for collaboration in the future!

WHAT OTHERS ARE SAYING

Koji Fujigaki

CEO of Evoltech in Vietnam

Participating in PAVI's training courses has been an exceptional experience. The instructors are highly professional, exuding a gentle demeanor and delivering content with an engaging and resonant voice. The lessons are easy to understand and are closely tied to practical applications in both work and everyday life, making them incredibly relevant and valuable.

WHAT OTHERS ARE SAYING

Global Citizenship Program Expert Group

FPT Software

The course on communication, demeanor, and international etiquette organized by PAVI provided valuable and practical knowledge. The instructor was not only professional but also charming and engaging, delivering the content with enthusiasm and clarity. The course covered essential skills such as posture, attire, and communication, providing a comprehensive and easily understandable foundation for more advanced courses. The activities in the course were both interesting and beneficial, offering new and surprising insights. We extend our gratitude to the organizers and instructor for delivering a wonderful learning experience and look forward to participating in more specialized courses in the future. Wishing PAVI continued success.

WHAT OTHERS ARE SAYING

Mrs. Teo Ser LeE

President of Protocol Academy Singapore

An Na is one of the most outstanding students I have ever met. Her diligence, discipline, and progressive spirit are exceptional. She consistently demonstrates a level of refinement and meticulousness in all aspects of her studies and work. Not only does An Na possess remarkable capabilities, but she also has a passionate heart and a desire to contribute to the community and the beautiful country of Vietnam. I am confident that she has all the qualities necessary not only to succeed but also to inspire and elevate the cultural values of Vietnam. I am very eager to collaborate with her in various forms and roles, with the goal of more powerfully conveying knowledge and experience, and contributing to raising awareness and standards of etiquette and demeanor for the future generation and the community in Vietnam.

WHAT OTHERS ARE SAYING

Mr. Tum Khemakorn

PRESIDENT OF AICI THAILAND
President OF THAILAND IMAGE ACADEMY

An Na is a remarkable and driven woman, deeply passionate about shaping lives through personality development and social etiquette training. Her unwavering dedication shines through her active role in AICI, the Association of Image Consultants International, and her relentless pursuit of excellence in the field. With every step, An Na not only seeks to expand her knowledge but also to inspire those around her, making a lasting impact on everyone she touches. Her commitment to growth and her love for her work are the forces driving her forward, always with a vision to elevate and empower others.

ABOUT PROTOCOL ACADEMY VIETNAM

Protocol Academy Vietnam (PAVI) is a pioneering training organization in Vietnam, specializing in professional international etiquette, business etiquette, social etiquette, dining etiquette, table manners and cultural thinking. Our programs include intercultural communication, corporate culture, personal and corporate image, and style development. We target clients such as organizations, educational institutions, businesses, and multinational corporations across the country.


The academy focuses not only on training working professionals in cultural behavior, communication and networking skills, business and social etiquette, and professional image, but also offers courses for children and teenagers on manners and social etiquette. Our courses are designed to help learners become more confident and professional in every communication and behavior situation.